E-commerce platform for furniture used by the largest retailers in North America
Success Cases
About this project
Blueport is the leading e-commerce platform for furniture used by retailers in North America to run their omnichannel websites. Designed to overcome the challenges of selling furniture online, the Blueport SaaS e-commerce platform plugs into any furniture ERP system to quickly launch sites fully integrated with stores.
With a long experience in the industry, Blueport provides better shopping experiences for their customers and drives online sales through its e-commerce platforms.
- Industry: Computer Software, E-Commerce.
- Headquarters: Boston, MA.
- Founded: 2009.
- Website: blueport.com
- Service provided: Staff Augmentation.
Challenge
Blueport was growing its client base and needed to quickly meet feature development requirements for new customers. In order to manage and improve the time-to-market, Blueport had to review and ensure a consistent product strategy, the right processes and an effective operational platform.
To meet such goals, Blueport needed to increase its software development capacity under flexible terms, with a software partner that had the availability to add value immediately, and assist in improving the quality of its service.
Solution
A company that focuses on time-to-market effectiveness should work on a roadmap with straightforward goals and priorities. Our team reviewed the approaches, internal processes and coding habits and gave feedback through a collaborative model. Our team assisted in all the software development life cycle, from the front-end, back-end to data coding of the platform to improve productivity and speed up development times.
Due to the support of KAIZEN in the redesign of an efficient roadmap, working on the top and end of the development funnel, Blueport could successfully deploy some major features that impacted positively in their business such as: split payment, store locator and check-out process. Also, our team had the expertise in Angular and .NET to provide mentoring sessions for Blueport developers and create an onboarding process for new team members.
New clients acquisition
New skills and faster technologies were applied
Brand perception improvement
based on better time to market and innovative approach
Milestones
April 2019
Project kick-off
Blueport needed to increase flexibility and capacity. Our team was experienced to quickly jump in and deliver business value from the inception.
May 2019
Collaboration on the front-end solution
Our team established the necessary reporting, communication and workflow procedures for effective and smooth cooperation. New proposals for product improvements such as user experience and code quality were beginning to emerge.
June 2019
Migration from a monolithic application to the cloud
Blueport’s team didn’t have the experience on micro services to migrate the platform to the cloud and couldn’t estimate how much time it would take. Thanks to our team's experience and knowledge on this field, KAIZEN took charge of this challenge and alongside Blueport’s team the migration was a very solid accomplishment.
July 2019
The KAIZEN’s team grew
Due to the emergence of a major new customer, Blueport needed to augment the team to keep up with the velocity achieved. We provided great responsiveness that allowed Blueport to fulfill new demands using a project-oriented Angular development team.
March 2020
KAIZEN’s mentoring on Angular
Our team visited Blueport’s headquarters in Boston and conducted on-site workshops and knowledge transfer on Angular for Blueport developers. Software architectural proposals were also made. With our Angular front-end proposal, Blueport was able to build their front-end pages so they could be usable and speed up the delivery of new client’s sites.
May 2020
The value that KAIZEN brought was taking hold
Blueport shared a new vision with KAIZEN that involved additional challenges. More support was needed to respond to the requests of its current clients and to maintain the continuous development and improvement of its platform.
April 2021
KAIZEN created an onboarding process for off-shore developers
Our team created an onboarding process & document for Blueport’s new team members, and provided mentoring sessions for Blueport’s junior internship developers.
July 2022
Continuous improvement of Blueport’s platform
We are a trusted long-term partnership with Blueport, adding value in the continuous improvement of its platform and assistance for the implementation of new clients.
Testimonial
My experience with KAIZEN is that people come with a lot of knowledge, they share their ideas which is awesome, but they also fit into our development processes. They're eager to do a good job. They want feedback on how they can be better, and they're very open to our suggestions. The partnership is very collaborative, and I appreciate their willingness to do well. They're very helpful.
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