Global leader in designing highly scalable IoT solutions for food and pharmacy safety
Success Cases
Challenge
The client’s initial goal was to become a market leader in its niche by enhancing customer satisfaction results through the improvement of its overall operational processes efficiency.
Kaizen started collaborating on product development with the Customer Success Department, but soon continue to help across multiple projects within the Engineering Department, offering customized software development solutions according to the clients’ needs.
Kaizen’s technical expertise in mobile app technology combined with our commitment to the customer's business needs opened the doors to take on more and more responsibility within their growth strategy.
About this project
Global leader in designing highly scalable IoT solutions for food and pharmacy safety, facility monitoring, and supply chain visibility.
Serves 2,000 organizations in 75 countries including Walmart, CVS Health, SpaceX, Apple, the Coca-Cola Company, McDonald’s and U.S. Department of State.
- Headquarters: Boston, MA.
- Founded: 2005
- Industry: Information Technology & Services, Internet of Things
- Projects: Sensor Scan, Monitoring Task and Health Screening
- Teams: 2 teams
Client Projects
Sensor Scan
This custom mobile app allows field technicians to scan sensors, designating and associating hardware devices to facility locations in real time.
Sensor Scan
This custom mobile app allows field technicians to scan sensors, designating and associating hardware devices to facility locations in real time.
Challenge
Until this solution, the whole process of installing sensors was mainly a manual activity and the entire process was time-consuming.
This led to paying for extra labor hours and maintenance that could have been avoided, lowering the potential amount of installations per day and diminishing their reputation.
Solution
Kaizen is developing a custom mobile app that allows field technicians to scan sensors, designating and associating hardware devices to facility locations in real time.
This solution simplifies and merges previous operations. The new solution saves time, which translates into cost savings and productivity improvement. The app also provides maintenance alerts which will lead to a quality of service enhancement, boosting the company's reputation.
Monitoring Task
This custom mobile app is designed for enterprise temperature monitoring, food safety, and quality management.
Monitoring Task
This custom mobile app is designed for enterprise temperature monitoring, food safety, and quality management.
Challenge
The client engineering team needed to combine a series of legacy software systems inherited by their business units in order to offer a unified and updated software solution to cover all of its business activities.
During this time the client’s Engineering Department was covering many projects at the same time and didn’t have enough bandwidth nor the mobile app technical expertise to take over the new project.
Solution
This mobile application is an enterprise grade temperature monitoring, food safety, and quality management platform. The App is primarily used to capture equipment temperatures, record product temperatures and complete quality checklists. The App works seamlessly with bluetooth sensors and the mobile application.
Kaizen’s Team Mobile took charge of the project, transcending their initial staff augmentation commitment to begin advising the client’s engineering team on the project areas of software architecture, design, and maintenance.
Health Screening
This digital health screening app is an employee-oriented solution that leverages a digital checklist, enterprise reporting tools, and the ability to sync data with touchless infrared thermometers.
Health Screening
This digital health screening app is an employee-oriented solution that leverages a digital checklist, enterprise reporting tools, and the ability to sync data with touchless infrared thermometers.
Challenge
Amidst the outbreak of the coronavirus, the client development priorities changed to focus on providing solutions based on market demand.
Team Mobile accepted the challenge to build this software from scratch and, in a record period of one month, the application was launched and immediately started being commercialized with great success.
Solution
We developed an employee oriented digital health screening solution that leverages enterprise reporting tools and the ability to sync data with touchless infrared thermometers.
With this solution, executive leadership and HR Departments have access to real-time reporting on employee health data based on workplace safety scans. Managers can monitor the overall safety of employees at their given location.
50%
time reduced on technicians visits
False positives diminished
Increased
sales, productivity and reputation
Milestones
June 2019
Discovery phase started.
KAIZEN started a product development project with the proof of concept of a “Sensor Scan” mobile application aimed at increasing operational efficiency and customer satisfaction results.
July 2019
Sensor Scan” first prototype was released.
A team of two developers programmed the first prototype incorporating scanner and back-end data transmission. A job order for a supermarket chain served as a testing ground, which allowed us to identify improvements and refine the product’s quality.
September 2019
KAIZEN is invited to work on the client’s Core Platform.
After our team visited the client’s headquarters in Boston, we began collaborating on the client’s Core Platform project.
March 2020
A fully updated software for the “Monitoring Task” app in the making.
Team Mobile was created to develop a custom mobile app from scratch for temperature monitoring, food safety, and quality assurance, replacing the existing legacy system with the latest technologies.
April-June 2020
A “digital health screening” app goes from inception to launch in one month.
Amidst the outbreak of the coronavirus, the project development priorities changed to focus on providing solutions based on market demands. The client trusted us with this urgency because of our quality and fast delivery.
August 2020
Sensor Scan app is released to production.
Thanks to the positive feedback of the prototype designed by our UX team, the application went into production being entirely developed by KAIZEN. The implementation of this app reduced by 50% the time on technicians visits.
September 2020
Taking on new challenges.
The role of Scrum Master was given to a KAIZEN’s team member giving him the responsibility of coordinating the project teams across both companies.
October 2021
KAIZEN’s commercial team visits the client's headquarters.
This was the first commercial visit after the pandemic, focusing on establishing a strategy to give priority to all mobile developments first.
Testimonial
Kaizen is great with project management. Their level of talent and engagement with the product are outstanding; they execute well and put a lot of effort into understanding how everything works. Listen to their team’s recommendations and follow the practices they have in place because they know what they’re doing.
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