Cloud-based application

OMNICHANNEL ECOMMERCE SOFTWARE SOLUTION

We’ve migrated an eCommerce architecture from a monolithic application to a cloud-based system and added new features to make omnichannel furniture shopping easier.

A custom-built e-commerce checkout page for the Blueport project, designed for a seamless and intuitive user shopping experience.

Retail

Retail

Angular

Angular

3 Team Members

3 Team Members

Partners Since 2019

Partners Since 2019

About
OUR PARTNER

Blueport is the leading eCommerce platform for furniture used by the largest retailers in North America to run their omnichannel websites.

Designed to overcome the challenges of selling furniture online, the Blueport SaaS eCommerce platform plugs into any furniture ERP system to quickly launch sites fully integrated with stores.

About
THIS PROJECT

An illustration of our dedicated development team collaborating on a custom software project, representing our agile and client-focused process.
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Slow Development Speed

As Blueport's customer base grew, they struggled to keep up with custom feature requests due to being understaffed.

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In-House Skills Gaps

Blueport lacked expertise in Angular, .NET, and microservices, which they needed to strengthen their team.

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Technical Debt

Blueport sabía que tenían ciertas métricas que querían mejorar pero era dificil identificar el origen de todos esos problemas.

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Poor Experiences with IT Outsourcing

Blueport had frustrating experiences with previous providers in Eastern Europe and Asia. Time zone differences made communication and collaboration difficult, leading to misaligned deliveries.

The back-end administrative panel of the Blueport Hub, a custom CMS built to manage products, content, and all e-commerce operations.

To support Blueport in launching new client sites with custom features, two Kaizen team members joined Blueport, enabling them to meet their deadlines and deliver a high-quality product.

Our involvement went beyond just writing code. As we integrated into the team, we began offering valuable insights on user experience, selecting appropriate frontend and backend tools, and assessing code quality. We established effective reporting, communication, and workflow procedures, fostering smooth collaboration with Blueport's development team.

After assessing Blueport’s systems and identifying significant technical debt, we initiated detailed technical conversations to determine the best path forward. One notable recommendation was to migrate to a new Angular architecture, adopting a frontend facades architectural pattern, which ultimately doubled Blueport’s development speed.

Recognizing Blueport’s in-house team limited experience with Angular, we facilitated a smooth transition through:
- Regular workshops and training sessions on Angular core concepts and best practices
- Collaborative problem-solving to explore migration strategies.
- Guided implementation, supporting their team while building long-term expertise.

Additionally, we helped shift their eCommerce platform from a monolithic application to the cloud and microservices, enhancing scalability, speed, and cost efficiency.

All these achievements resulted from Kaizen’s support in redesigning their roadmap. Our mission is not just to provide staff augmentation but to adapt alongside our partners, illuminating their roadmap and driving success.


We deliveredREAL RESULTS

100%

NEW CLIENTS ONBOARDED

New clients were onboarded on time with custom feature requests.

99%

FASTER DEVELOPMENT

Achieved through the implementation of a custom front-end code generator.

6 Months

ARCHITECTURE MIGRATION

Our expertise and mentoring sessions on Angular strengthened our blended team.


Enterprise app’sKEY FEATURES

A clean and detailed e-commerce product page, showcasing custom product options like color swatches and multiple image views for a furniture item.

Real TimeAVAILABILITY CHECK

The platform checks product availability in real-time, ensuring stock is available before purchase.

StoreLOCATOR

Find nearby stores that have your products in stock, with real-time availability and store hours.

A custom e-commerce shopping cart page demonstrating features like add-on services, multiple delivery options, and a clear order summary.

Filter-BasedPROMOTIONS

Offer targeted promotions and shipping protection prices based on product location, shipping type, purchase amount, and more, using a rule-based system.

MattressHAUL AWAY

Easily request removal of your old mattress when buying a new one.

A custom payment portal allowing customers to look up and pay for in-store orders or quotes online, demonstrating an integrated omnichannel solution.

OmnichannelSHOPPING EXPERIENCE

Customers can start their purchase in one place and finish it in another. They can pay for a pre-made quote as-is or adjust it by adding/removing items before checkout.

The payment step of a custom checkout process, showing multiple payment integrations including credit cards and a monthly installment financing option.

SplitPAYMENT

Divide your purchase across multiple payment methods.

PayLATER

Buy now and pay in monthly installments.

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The chosenTECHNOLOGY STACK

These are some of the technologies used in the development of this project.

Frontend Development

Logo of the Angular front-end framework, representing a key technology used in the custom software development for SmartBorder.

Backend Development

Icon illustrating our high-performance back-end solutions using Microsoft .NET and Redis for caching.

Databases

Logos for Microsoft SQL Server and PostgreSQL, showcasing our database architecture and development expertise.

What ourPARTNERS SAY

Headshot of Charles Weldon, Product Owner at Smartsense by Digi, providing a testimonial for our custom software development services.

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and open communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Soren Hjort

Director at CuroGens

“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”

Marcos Elugardo

VP of Engineering at Blueport

“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Charles Weldon

Product Owner at SmartSense

“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”

Esteban Garcia

CTO at Nebbia Technology

“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”

Ron Barone

Director of Technology at SmartBorder

“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Brandon Davids

Software Development Manager at Livingston

“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”

RJ Condon

Creative Director at CompTrain

“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”

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