Our work

Tech migration & team enablement

Modernizing an e-Commerce platform and the team behind it

We helped migrate key architecture, speed up development, and coach the internal team while client delivery kept moving.

100%

New client launches delivered on time

2x

Faster development speed

Full

Internal team trained on Angular

Overview

About our partnership

Blueport is a Boston-based SaaS e-commerce platform built for furniture retailers in North America. The platform helps retailers launch omnichannel e-commerce sites connected to their existing ERP systems, stores, inventory, and sales operations.

We started working with them in 2019, supporting product development across full-stack, cloud migration, and delivery process improvements.

2019

Partnership started

5

Kaizen team members

CONTEXT

Furniture e-commerce is more than a storefront.

Furniture retailers need more than a standard online store. They need custom features, ERP integrations, inventory visibility, store coordination, checkout flows, and a platform that can adapt to each client’s needs.

As Blueport’s customer base grew, the team had to keep launching client sites and custom features while also improving the technical foundation behind the product.

Furniture retailers

Run online stores connected to their physical locations and internal systems.

Retail customers

Shop furniture online with product availability, checkout, and delivery info.

Blueport product and engineering teams

Launch client sites, build custom features, and keep the platform evolving.

Challenges

Customer demand was growing faster than the platform could comfortably support.

Delivery speed was under pressure

Blueport had more customer requests than the internal team could comfortably handle.
Custom features needed to ship without slowing down platform work.
Time-to-market was getting harder to protect as demand increased.

The platform was carrying technical debt

Blueport knew some performance and delivery metrics needed to improve.
The source of those issues was hard to identify inside the existing architecture.
The monolithic setup made it harder to isolate problems, ship changes, and scale the platform.

The team needed more than extra developers

Blueport needed deeper Angular, .NET, and microservices expertise.
The internal team had limited experience with some of the technologies needed for the migration.
Previous outsourcing experiences had created trust and communication concerns.

project Goal

Modernize the platform and help the internal team move faster.

The goal was to support Blueport’s technology migration while keeping product delivery moving.That meant helping the team move toward a stronger Angular architecture, support .NET and microservices work, improve development speed, and transfer knowledge so Blueport’s internal team could keep evolving the platform after the migration.

Modern web app interface replacing standalone legacy systems for logistics, compliance, and customs brokerage workflows.

Our Approach

We helped modernize the platform while coaching the team through the change.

01

Built context before changing the platform

We started by understanding Blueport’s product, roadmap, codebase, and development practices. The priority was to add capacity without slowing the existing team down or creating extra management work.

02

Assessed the platform and surfaced debt

As we worked inside the codebase, we reviewed architecture, coding habits, frontend patterns, backend decisions, and delivery workflows. That helped identify where technical debt was slowing the team down and where changes would have the biggest impact.

03

Defined a stronger Angular architecture

One of the key recommendations was moving to a new Angular architecture using a frontend facade pattern. This helped create clearer separation of responsibilities, reduced repeated work, and gave the team a more consistent way to build features.

04

Mentored the internal team through the migration

We supported the transition with workshops, training sessions, collaborative problem-solving, and guided implementation. The goal was not just to deliver the migration, but to help the internal team build the skills to maintain and extend it.

05

Strengthened onboarding and team continuity

As the collaboration grew, we helped improve onboarding for offshore developers and contributed to documentation and knowledge transfer. That made it easier for new team members to become productive and reduced dependency on informal knowledge.

Impact

Faster delivery, without leaving the team behind.

100%

New client launches delivered on time

Blueport onboarded new clients with custom feature requests without missing committed deadlines.

2x

Faster development speed

A new Angular architecture helped the team deliver features twice as fast.

Full

Internal team trained on Angular

Blueport developers learned to build and maintain the new architecture through Kaizen-led mentoring.

Testimonial

"My experience with Kaizen is that people come with a lot of knowledge, they share their ideas which is awesome, but they also fit into our processes. They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Marcos Elugardo

Senior VP of Software Engineering at Blueport

Modernization shouldn’t slow the work that still needs to ship.

We help teams evolve their platform, improve delivery speed, and build internal capability while the roadmap keeps moving.

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