At Kaizen, we believe building an amazing team is everyone’s job. That’s why our hiring process isn’t siloed in one department, it's a hands-on, collaborative effort where everyone from developers and designers to project leads has a voice.
The result is a team of people who truly reflect our values and are excited to grow with us. The proof is in our stability: our annual turnover rate is just 5%, and an incredible 0% among key players.
We’ve designed our process to be thorough, not bureaucratic. From start to offer, it typically takes 3 to 6 weeks. Here’s a look at how it works.
We Start on the Inside
Before we post a role publicly, we share it internally through KaizenOS, our web app built to bring transparency into our organizational structure. We’re committed to our team’s growth, so we give them the first shot, whether they’re ready for a new challenge themselves or know someone who’d be a great fit.
Only after we’ve explored internal options do our People Care team and the project lead sit down to define the role and shape a job description that reflects what we truly need.
Step 1: Screening
This is a relaxed, get-to-know-you call with our People Care team. We’ll chat about:
- Your background and work experience
- What drives you and what you’re looking for in your next role
- Your English level
- Salary expectations
But this is a two-way street. We want you to grill us, too. We’ll give you the inside scoop on Kaizen and answer any questions you have.
Step 2: Cultural Interview
This part of the process is special. It’s not run by People Care, it’s led by fellow Kaizeners from all areas of the company: developers, designers, leads, you name it.
Anyone who wants to join in can volunteer. Why? Because our culture is our people. And they’re the best judges of who’ll thrive here.
We’re looking for teammates who:
- Communicate with clarity and kindness
- Believe great ideas can come from anywhere and can challenge them respectfully.
- Take ownership and proactively look for solutions.
- Are naturally curious and always eager to learn.
- Aren't afraid to speak up or ask questions.
Step 3: Technical Interview
This is where we dive into your expertise. You’ll meet with senior team members who know the role and the tech inside and out. We skip the brain teasers and "gotcha" questions, and we focus on practical, real-world problems.
For junior developers, we start with a short (1-hour tops) take-home exercise. It’s not a pass/fail test; it’s a starting point for a conversation about how you think, how you solve problems, and how you approach the work.
Step 4: Team Meeting
In this stage, you'll meet with your potential teammates for a practical conversation about the project's challenges and to assess the mutual fit.
Then, for client-facing roles, there is an optional instance with the client. Think of it as a chemistry check to make sure it’s a great fit for you, the client, and us.
To keep things fair and focused on skills, we often use a "blind" version of your resume for this stage. We remove details like your name and past employers so the focus remains 100% on your skills, experience, and talent. It’s a simple way to reduce bias and let your work speak for itself.
Step 5: Psychotechnical Interview
The final step is a one-on-one psychotechnical interview with a People Care specialist. Through a conversation that includes some competency-based questions, we get to know you on a deeper level.
We believe in a holistic view, so this chat isn't a make-or-break step; it's a valuable part of the overall evaluation. The information gives us insight into how you might behave in certain scenarios and, most importantly, helps us prepare the best possible onboarding for you, tailored to your needs.
Sound Like Your Kind of Team?
This process is how we build the dedicated, invested teams that our clients love. It’s how we find people who don’t just work at Kaizen, but actively shape it.
If this way of working feels like a good fit, we’d love to hear from you.
👉 Explore Careers
And if you’re a company looking for a team that brings this same care, collaboration, and energy to every project, we’re here for that too.
👉 Let’s Discuss Your Project
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