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July 1, 2022

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April 10, 2026

Valentina Ibinete, Marketing Lead at Kaizen Softworks

Valentina Ibinete

Travel magnet collector

Marketing Lead

How did Uruguay Convert into an IT Hub?

Published on

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April 10, 2026

Last updated on

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April 10, 2026

Time to read

·

12

Valentina Ibinete, Marketing Lead at Kaizen Softworks

Valentina Ibinete

Marketing Lead

When people talk about the software and IT industry in Uruguay, the country is well known as the “Silicon Valley of South America”. Its fast-paced innovation environment and skilled workforce makes Uruguay a high-quality technology exporter and one of the most prominent technology markets in Latin America.

Because of the rapid growth of the software industry in the country, major U.S. software and IT firms have been established over the past decade. Companies like IBM, Microsoft, Oracle, Netflix, Cognizant, NetSuite, and VeriFone, among others, have set foot in Uruguay and hire Uruguayan talents.

According to experts of the Uruguayan Chamber of Technology (CUTI), this number will continue to increase over the next 5 years. So, you might be wondering how can such a small country of only 3 million people could achieve such a feat?

Below , we will tell you 5 reasons Uruguay has converted into an IT Hub in Latin America.

Connectivity and networks

Uruguay is the second digitally-ready country in Latin America after Chile, according to the Cisco Global Digital Readiness Index. The report aims to measure the level of digitization that is needed to achieve competitive advantage and boost economic growth.

Uruguay has a robust Internet penetration rate of 83.4%, and one of the fastest download speeds in Latin America, ranging from 30 to 120 Mbps. 1 Almost all homes and businesses have access to high-speed Internet connections, of which 75% have fiber optic access. The state-owned telecommunications company, Antel, plans to provide full coverage of the country's fiber optic network by the end of 2022. 2 Isn’t it great for companies and even families at home, to know that they have one of the fastest speeds in the continent?

Also, Uruguay is the leading country in the region in terms of 4G-LTE mobile communications, with a 63.3% penetration rate, and one of the first countries to launch a 5G commercial mobile network (#1 in LATAM and #3 in the world).3

In addition, it is the number one country to adopt the IPv6 protocol in Latin America and #8 in the world, according to the Google IPv6 country ranking. Moreover, it has one of the best Data Centers in Latin America with several underwater connection systems to numerous countries such as the U.S, Brazil and Argentina.

In 2021, Google announced the construction of a Data Center near Montevideo (the capital city of Uruguay), its second in Latin America. Google stated that the investment:

“(...) reinforces Google's commitment to Uruguay and Latin America and to the development of the local technological ecosystem”. 4

Uruguay is a member of Digital Nations, a collaborative forum of the world’s most advanced digital governments that aim to use technology to improve citizens services. Currently, the forum has 10 members, such as Canada, Israel, Denmark and New Zealand, who promote digital inclusion and accessibility, open government, digital citizenship, among others.

Uruguay ranks #1 country in terms of e-governance in Latin America, according to the United Nations.

The various characteristics of Uruguay's business climate and technological advancements make it an ideal location for global service providers.

High quality tech talent

In order to drive sustainable technological growth, Uruguay’s main investment was, and still is, its people. The country is committed to ensuring that everyone has access to high-quality education and promoting digital inclusion.

The public education system in Uruguay is recognized as one of the best in Latin America, with the highest population literacy rate of 99%. 5

Uruguay was also the first country in the world to provide a laptop computer to every public primary and secondary school student and teacher.

The One Laptop Per Child government program (nationally known as ‘Plan Ceibal’), which was launched in 2007, has promoted the country’s digital literacy rate bridging the gap between the poorest and richest households.

High school students can also take advantage of several tech public programs that are available through the University of Work (UTU), such as Networks and Softwares, Telecommunications or Networks and Optical Communications. This way, students are then familiarized with IT jobs and educational opportunities they can choose to pursue when they finish high school.

Uruguay’s state University, University of the Republic (UdelaR), is known for its high quality education. It has been consistently ranked among the best universities in Latin America, ranking #1 in the country and #21 in the region, according to a survey conducted by the U.S. World News & Report. 6

New building of the Faculty of Engineering (UdelaR) in Montevideo, Uruguay
New building of the Faculty of Engineering (UdelaR)

For those who are interested in computing, the University offers a variety of programs, including a three-year degree in Computing or a four-year bachelor’s degree in computing engineering. UdelaR also offers masters in: Software Engineering, Computing Engineering, Electric Engineering, and Computing.

In addition, private universities are also shining in the software and IT field. They are hiring more experts and providing internships to some of the most prominent tech companies. This is the case of ORT University, which offers a wide range of degrees in technology such as video games design, animation and art.

The wide range of courses Uruguay has to offer, makes following an IT career more tempting and easy to achieve.

Larger software exporter in Latin America

Uruguay is a strong software export country. It is the largest software exporter in Latin America and the third largest in the world.

According to the Financial Times:

“More than 1,000 software development companies now operate in the nation of 3.4m people, generating almost $1bn in exports — mostly to the U.S. That makes it one of the world’s leading software exporters in per capita terms”. 7

The U.S. is Uruguay's largest export market, accounting for 65% of the country's tech revenue. Uruguay is getting the recognition of the “Silicon Valley of South America”, thanks to the investments made to develop its tech industry and the country's relationship-building efforts with the U.S, through its investment promotion agency, Uruguay XXI.

Uruguay XXI, has been strongly marketing the country's tech companies in the U.S. It has also been able to establish a variety of platforms for its companies, such as the country's own country pavilion at the annual tech conference in Silicon Valley, known as TechCrunch Disrupt.

For the second year in a row, in 2021, the Bank of the Oriental Republic of Uruguay (BROU) has recognized our company, Kaizen Softworks, as the country's Largest Exporter of Information and Communications Technology (ICT) services.

Entrepreneurial environment

Uruguay is an innovation and entrepreneurial hub. Especially the capital, Montevideo, where the startup scene is promising due to its technological achievements. From the first pacemaker to the development of a mammography exam, the country has been able to create some truly remarkable innovations.

U.S. venture capital firms have also been instrumental in helping build the local tech market in Uruguay. Companies like IBM, Microsoft, Oracle, Netflix and Cognizant, have established operations in Uruguay, hiring local talents.

In June 2017, 500 Startups, a leading startup accelerator, announced that it would be launching its operations in the country. Through the Montevideo Accelerator Program, the goal was to help early-stage companies grow and attract the necessary resources to succeed.

Also, in 2017, the country's telecommunications company, Antel, partnered with Google to build a fiber optic cable that will link the U.S and Uruguay. This will also help greatly with communications in the long run.

Evan Henshaw-Plath, the co-founder of the company that later became Twitter, moved from the U.S. to Uruguay to found his own company in Montevideo. He explains the growing interest in Uruguay from the American tech industry as such:

“Uruguay is a remarkably open place when it comes to attracting talent”.9

Co-working spaces

Frederick Terman, a Stanford University professor and one of the core founders of Silicon Valley, introduced the co-working spaces before the term was even coined, by allowing students to use university facilities to start their own businesses.

Co-working facilities are the incubator places for Uruguayan startups. These are dedicated facilities that provide a space for freelancers and entrepreneurs to lower their initial startup costs and address the isolation that many people experience when they work from home. Sinergia Cowork, Del Plata Office and Smart Office are some of the biggest groups of co-working spaces in Montevideo.

Sinergia co-working spaces in Montevideo
Sinergia co-working spaces in Montevideo

One of the advantages of working with Uruguayan companies is that it's only an hour ahead of the U.S. Eastern Time Zone (EST +1). This greatly impacts on the workflow and the success of any project. By sharing every office hour, Uruguayan companies and developers can work as if they were side by side with their U.S. partners, improving collaboration.

Conclusion

These are some of the reasons why Uruguay is associated with quality. Today, international companies choose Uruguay as a place to develop technological products and services and as a place to launch their operations to the rest of Latin America.

Without a doubt, the software and IT industry in Uruguay is constantly growing.

Its time zone similarity with the U.S., the high quality of tech talent, and its competitive cost-benefit rate of software development services makes the country an extremely attractive place for U.S. companies seeking this type of service.

U.S companies can lower their software development costs by working with companies from Uruguay, without compromising the quality of work. What’s best here is that although you pay a lower price for software development services from Uruguay, the high quality of work we provide is on a par with any company you could hire within the U.S. Thus, an excellent cost-benefit makes Uruguay a great choice to seek this service.

As an Uruguayan company, at Kaizen Softworks, we care about meeting the needs of our partners through constant improvement and innovation. We not only have high standards for software development talent and quality of work, but we also seek to provide a holistic approach to what it means to outsource software development services.

To achieve innovation and high levels of productivity, we provide support in project management and consulting services to improve our partners' internal processes, and in technology mentoring for team members of our clients, among other initiatives that make up the DNA of our people and company.

I invite you to learn more about who we are and our work. Thanks for reading!

References

  1. DATAREPORTAL. (2022, February 15). Digital 2022:Uruguay. https://datareportal.com/reports/digital-2022-uruguay?rq=uruguay 2022
  2. International Trade Administration. (2021, March 23). Uruguay Telecommunications. https://www.trade.gov/market-intelligence/uruguay-telecommunications
  3. CUTI. (2019, October 19). Uruguay is the first country in Latin America to develop a 5G internet network with commercial service. https://cuti.org.uy/en/noticias/de-interes/uruguay-es-el-primer-pais-de-america-latina-en-desarrollar-una-red-de-internet-5g-con-servicio-comercial/
  4. EFE. (2021, May 21). Google compra terreno en Uruguay para sus centros de datos en Latinoamérica.
  5. The World Bank. (2021, September). Literacy rate, adult total (% of people ages 15 and above) - Uruguay. https://data.worldbank.org/indicator/SE.ADT.LITR.ZS?locations=UY
  6. U.S. News & World Report. (2022). University of the Republic - Uruguay.
  7. Financial Times. (2021, April 29). Uruguay’s tech scene nears critical mass. https://www.ft.com/content/40dafb4e-51ed-499c-8613-004f698e1c14
  8. Orfila, María De Los Ángeles. El País Uruguay. (2019). Uruguay abre consulado en San Francisco para atender a emprendedores y estudiantes.
  9. Romero, Simon. The New York Times, sec. World. (2013). Pastoral Uruguay Yields a Crop of Digital Yetis and Adventures. https://www.nytimes.com/2013/02/22/world/americas/uruguays-video-game-start-ups-garner-attention.ht

When people talk about the software and IT industry in Uruguay, the country is well known as the “Silicon Valley of South America”. Its fast-paced innovation environment and skilled workforce makes Uruguay a high-quality technology exporter and one of the most prominent technology markets in Latin America.

Because of the rapid growth of the software industry in the country, major U.S. software and IT firms have been established over the past decade. Companies like IBM, Microsoft, Oracle, Netflix, Cognizant, NetSuite, and VeriFone, among others, have set foot in Uruguay and hire Uruguayan talents.

According to experts of the Uruguayan Chamber of Technology (CUTI), this number will continue to increase over the next 5 years. So, you might be wondering how can such a small country of only 3 million people could achieve such a feat?

Below , we will tell you 5 reasons Uruguay has converted into an IT Hub in Latin America.

Connectivity and networks

Uruguay is the second digitally-ready country in Latin America after Chile, according to the Cisco Global Digital Readiness Index. The report aims to measure the level of digitization that is needed to achieve competitive advantage and boost economic growth.

Uruguay has a robust Internet penetration rate of 83.4%, and one of the fastest download speeds in Latin America, ranging from 30 to 120 Mbps. 1 Almost all homes and businesses have access to high-speed Internet connections, of which 75% have fiber optic access. The state-owned telecommunications company, Antel, plans to provide full coverage of the country's fiber optic network by the end of 2022. 2 Isn’t it great for companies and even families at home, to know that they have one of the fastest speeds in the continent?

Also, Uruguay is the leading country in the region in terms of 4G-LTE mobile communications, with a 63.3% penetration rate, and one of the first countries to launch a 5G commercial mobile network (#1 in LATAM and #3 in the world).3

In addition, it is the number one country to adopt the IPv6 protocol in Latin America and #8 in the world, according to the Google IPv6 country ranking. Moreover, it has one of the best Data Centers in Latin America with several underwater connection systems to numerous countries such as the U.S, Brazil and Argentina.

In 2021, Google announced the construction of a Data Center near Montevideo (the capital city of Uruguay), its second in Latin America. Google stated that the investment:

“(...) reinforces Google's commitment to Uruguay and Latin America and to the development of the local technological ecosystem”. 4

Uruguay is a member of Digital Nations, a collaborative forum of the world’s most advanced digital governments that aim to use technology to improve citizens services. Currently, the forum has 10 members, such as Canada, Israel, Denmark and New Zealand, who promote digital inclusion and accessibility, open government, digital citizenship, among others.

Uruguay ranks #1 country in terms of e-governance in Latin America, according to the United Nations.

The various characteristics of Uruguay's business climate and technological advancements make it an ideal location for global service providers.

High quality tech talent

In order to drive sustainable technological growth, Uruguay’s main investment was, and still is, its people. The country is committed to ensuring that everyone has access to high-quality education and promoting digital inclusion.

The public education system in Uruguay is recognized as one of the best in Latin America, with the highest population literacy rate of 99%. 5

Uruguay was also the first country in the world to provide a laptop computer to every public primary and secondary school student and teacher.

The One Laptop Per Child government program (nationally known as ‘Plan Ceibal’), which was launched in 2007, has promoted the country’s digital literacy rate bridging the gap between the poorest and richest households.

High school students can also take advantage of several tech public programs that are available through the University of Work (UTU), such as Networks and Softwares, Telecommunications or Networks and Optical Communications. This way, students are then familiarized with IT jobs and educational opportunities they can choose to pursue when they finish high school.

Uruguay’s state University, University of the Republic (UdelaR), is known for its high quality education. It has been consistently ranked among the best universities in Latin America, ranking #1 in the country and #21 in the region, according to a survey conducted by the U.S. World News & Report. 6

New building of the Faculty of Engineering (UdelaR) in Montevideo, Uruguay
New building of the Faculty of Engineering (UdelaR)

For those who are interested in computing, the University offers a variety of programs, including a three-year degree in Computing or a four-year bachelor’s degree in computing engineering. UdelaR also offers masters in: Software Engineering, Computing Engineering, Electric Engineering, and Computing.

In addition, private universities are also shining in the software and IT field. They are hiring more experts and providing internships to some of the most prominent tech companies. This is the case of ORT University, which offers a wide range of degrees in technology such as video games design, animation and art.

The wide range of courses Uruguay has to offer, makes following an IT career more tempting and easy to achieve.

Larger software exporter in Latin America

Uruguay is a strong software export country. It is the largest software exporter in Latin America and the third largest in the world.

According to the Financial Times:

“More than 1,000 software development companies now operate in the nation of 3.4m people, generating almost $1bn in exports — mostly to the U.S. That makes it one of the world’s leading software exporters in per capita terms”. 7

The U.S. is Uruguay's largest export market, accounting for 65% of the country's tech revenue. Uruguay is getting the recognition of the “Silicon Valley of South America”, thanks to the investments made to develop its tech industry and the country's relationship-building efforts with the U.S, through its investment promotion agency, Uruguay XXI.

Uruguay XXI, has been strongly marketing the country's tech companies in the U.S. It has also been able to establish a variety of platforms for its companies, such as the country's own country pavilion at the annual tech conference in Silicon Valley, known as TechCrunch Disrupt.

For the second year in a row, in 2021, the Bank of the Oriental Republic of Uruguay (BROU) has recognized our company, Kaizen Softworks, as the country's Largest Exporter of Information and Communications Technology (ICT) services.

Entrepreneurial environment

Uruguay is an innovation and entrepreneurial hub. Especially the capital, Montevideo, where the startup scene is promising due to its technological achievements. From the first pacemaker to the development of a mammography exam, the country has been able to create some truly remarkable innovations.

U.S. venture capital firms have also been instrumental in helping build the local tech market in Uruguay. Companies like IBM, Microsoft, Oracle, Netflix and Cognizant, have established operations in Uruguay, hiring local talents.

In June 2017, 500 Startups, a leading startup accelerator, announced that it would be launching its operations in the country. Through the Montevideo Accelerator Program, the goal was to help early-stage companies grow and attract the necessary resources to succeed.

Also, in 2017, the country's telecommunications company, Antel, partnered with Google to build a fiber optic cable that will link the U.S and Uruguay. This will also help greatly with communications in the long run.

Evan Henshaw-Plath, the co-founder of the company that later became Twitter, moved from the U.S. to Uruguay to found his own company in Montevideo. He explains the growing interest in Uruguay from the American tech industry as such:

“Uruguay is a remarkably open place when it comes to attracting talent”.9

Co-working spaces

Frederick Terman, a Stanford University professor and one of the core founders of Silicon Valley, introduced the co-working spaces before the term was even coined, by allowing students to use university facilities to start their own businesses.

Co-working facilities are the incubator places for Uruguayan startups. These are dedicated facilities that provide a space for freelancers and entrepreneurs to lower their initial startup costs and address the isolation that many people experience when they work from home. Sinergia Cowork, Del Plata Office and Smart Office are some of the biggest groups of co-working spaces in Montevideo.

Sinergia co-working spaces in Montevideo
Sinergia co-working spaces in Montevideo

One of the advantages of working with Uruguayan companies is that it's only an hour ahead of the U.S. Eastern Time Zone (EST +1). This greatly impacts on the workflow and the success of any project. By sharing every office hour, Uruguayan companies and developers can work as if they were side by side with their U.S. partners, improving collaboration.

Conclusion

These are some of the reasons why Uruguay is associated with quality. Today, international companies choose Uruguay as a place to develop technological products and services and as a place to launch their operations to the rest of Latin America.

Without a doubt, the software and IT industry in Uruguay is constantly growing.

Its time zone similarity with the U.S., the high quality of tech talent, and its competitive cost-benefit rate of software development services makes the country an extremely attractive place for U.S. companies seeking this type of service.

U.S companies can lower their software development costs by working with companies from Uruguay, without compromising the quality of work. What’s best here is that although you pay a lower price for software development services from Uruguay, the high quality of work we provide is on a par with any company you could hire within the U.S. Thus, an excellent cost-benefit makes Uruguay a great choice to seek this service.

As an Uruguayan company, at Kaizen Softworks, we care about meeting the needs of our partners through constant improvement and innovation. We not only have high standards for software development talent and quality of work, but we also seek to provide a holistic approach to what it means to outsource software development services.

To achieve innovation and high levels of productivity, we provide support in project management and consulting services to improve our partners' internal processes, and in technology mentoring for team members of our clients, among other initiatives that make up the DNA of our people and company.

I invite you to learn more about who we are and our work. Thanks for reading!

References

  1. DATAREPORTAL. (2022, February 15). Digital 2022:Uruguay. https://datareportal.com/reports/digital-2022-uruguay?rq=uruguay 2022
  2. International Trade Administration. (2021, March 23). Uruguay Telecommunications. https://www.trade.gov/market-intelligence/uruguay-telecommunications
  3. CUTI. (2019, October 19). Uruguay is the first country in Latin America to develop a 5G internet network with commercial service. https://cuti.org.uy/en/noticias/de-interes/uruguay-es-el-primer-pais-de-america-latina-en-desarrollar-una-red-de-internet-5g-con-servicio-comercial/
  4. EFE. (2021, May 21). Google compra terreno en Uruguay para sus centros de datos en Latinoamérica.
  5. The World Bank. (2021, September). Literacy rate, adult total (% of people ages 15 and above) - Uruguay. https://data.worldbank.org/indicator/SE.ADT.LITR.ZS?locations=UY
  6. U.S. News & World Report. (2022). University of the Republic - Uruguay.
  7. Financial Times. (2021, April 29). Uruguay’s tech scene nears critical mass. https://www.ft.com/content/40dafb4e-51ed-499c-8613-004f698e1c14
  8. Orfila, María De Los Ángeles. El País Uruguay. (2019). Uruguay abre consulado en San Francisco para atender a emprendedores y estudiantes.
  9. Romero, Simon. The New York Times, sec. World. (2013). Pastoral Uruguay Yields a Crop of Digital Yetis and Adventures. https://www.nytimes.com/2013/02/22/world/americas/uruguays-video-game-start-ups-garner-attention.ht

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Jul 17, 2026

Generative UI: What it is, how it works, and when to use it

Generative UI lets AI build the screen each user needs, in real time. What it is, how it works, the trade-offs, and two working demos we built.

12 read time

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Generative UI is a full-stack architecture that lets AI create, modify, and render user interfaces in real time, based on what each user needs at that exact moment. Instead of static, predefined screens, the interface assembles itself on the fly: a bar chart, a table, a comparison card when you're comparing things.

We've been building proofs of concept with it for the past few weeks. Most of what's written about generative UI is either too abstract or too exciting, so this is our attempt at neither: what it is, how it works, where it helps, where it doesn't, and what we learned from two demos we built.

The short version

  • Generative UI means the AI designs the screen that answers your question, not just the answer.
  • In production, most systems don't let the AI write code. It configures pre-built components. Safer, and good enough.
  • It shines in open-ended workflows like reporting and data exploration, where you can't pre-design every screen someone might need.
  • It complements standard UI. It doesn't replace it. Anyone telling you otherwise is selling something.

What is generative UI?

Generative UI is a full-stack architecture: the backend talks to the LLM, decides what the answer should look like, and picks the components, while the frontend renders them and handles how the user interacts with what’s on screen.

Compare that with how interfaces have always worked. A designer decides what goes on each screen, a developer builds it, and every user sees the same thing. Forever, or until the next redesign.

Generative UI flips that. The interface becomes dynamic and personal instead of static and universal. The AI doesn't just answer your question, it designs the screen that answers your question.

Dashboards and reporting are the most common use cases, but they're far from the only one. The same pattern works for dynamic forms, onboarding flows, and customer support, as it takes input just as easily as it presents output. It can even adjust font size, contrast, or layout for users with low vision, color blindness, or cognitive load.

The three types of generative UI

There are three levels of generative UI, from most constrained to most open (Google Cloud, 2026):

  1. Static. Everything is pre-built. The AI picks which screen to show you from a fixed library. Low risk, low flexibility.
  2. Declarative. The AI assembles a JSON tree that specifies which UI components to use, in what order, with what properties. It doesn't write code. It configures pre-designed widgets. This balances the AI's flexibility with the system's stability.
  3. Open. The AI generates completely new code from scratch and the frontend renders it. Maximum flexibility, maximum risk.

Most production systems today use the declarative approach, and that's what this post assumes from here on. The AI isn't writing HTML or CSS freestyle. It selects components, fills in pre-designed widgets, and composes them into the right screen.

How does generative UI work?

Generative UI works by turning a user request into structured data that describes an interface, then rendering that data as real components. The flow looks like this:

  1. The user asks for something, explicitly or inferred from context.
  2. An LLM analyzes the request. It invokes tools, pulls data, and makes the design decisions: what to show and how.
  3. The system generates structured data describing both the components and the information they'll display.
  4. That schema travels to the frontend through the AG-UI protocol, a standard for communication between agents and frontends. It defines events that keep the agent's state in the backend synchronized with the frontend framework.
  5. The frontend transforms the schema into actual widgets and renders them.

To the user, the result feels like magic. Behind the scenes, it's structured data flowing through a well-defined pipeline. We prefer the second description. It's the one you can build on.

Pros and cons of generative UI

Generative UI trades real personalization and faster development for added latency, inference costs, and less predictable layouts. That's the honest version. Here are the details.

What you gain

Benefit Why it matters
Real personalization Each user sees the view they need, not the view designed for the average user. When that happens, conversion follows.
Flexibility that scales A small set of components combines into thousands of screens, including views you never explicitly built.
Faster development You build the component library once. The system composes it, instead of your team coding endless specific screens.

What you pay for it

Trade-offs What to watch
Latency There's an LLM in the middle, and that adds response time.
Token costs Every generated screen has an inference cost attached.
Less muscle memory The same request won't always render the same layout. Users can't build habits around pixel positions.
Privacy Sending data through an LLM means thinking carefully about what you send and where it goes.

None of these are dealbreakers. There are known techniques to mitigate each one. 

Generative UI examples: two working demos

We built two demos. One with fictional data, one on top of a tool we use every day.

Aurora Goods: a conversational e-commerce dashboard

Aurora Goods is a fictional consumer e-commerce platform we created for the demo. The interface is simple: chat on the left, canvas on the right. You ask about the business, the LLM figures out what you need, pulls the data, and renders it visually.

Ask about 2025 sales and it shows the numbers on cards, with a short note on anything relevant. Ask it to break that down by region and it extends the same view instead of starting over, because it understands the second question builds on the first. This part took us a while to get right, and it's what makes the whole thing feel like a conversation rather than a search box.

The canvas isn't output-only either. You can click into any element and drill down: revenue by category, then inside electronics, then which products sold most.

You configure the widgets once. The system combines them and adds relevant commentary on the spot.

An internal reporting screen for our time-tracking tool

The second demo is closer to home: a generative reporting layer on top of the time-tracking tool we use every day at Kaizen. The questions in this demo are questions someone here has actually asked.

Instead of building dozens of hyper-specific reports, a small amount of code now handles virtually unlimited queries. How many hours were logged in May? Which anomalies showed up in April? How do billable and non-billable hours compare across two months? Who worked on a given project last month, and for how long? Each answer arrives as the right visualization: cards, lists, bar charts, plus a short summary that's easy to scan.

Two details won us over. The LLM suggests next steps, so exploring the data becomes a conversation. And when it's not sure, it asks instead of assuming. Ask for the hours of someone named Alex and, since we have more than one Alex on the team, it asks which one before answering.

Generative UI complements standard UI. That's the point.

Generative UI is a complement, not a replacement. Standard interfaces still win for stable, repetitive workflows where consistency matters. Nobody wants their checkout button to be creative. Generative UI wins where the workflow is complex and the questions are unpredictable.

It also changes what design systems are for. Beyond designing components and screens, teams will need to define semantic rules: how the AI should react to uncertainty, which interfaces match which intentions, and the guardrails that keep generated screens functional and safe.

That's a new kind of design work. And it's already starting.

Want to see generative UI applied to your own data? 

We build working proofs of concept in two weeks. Your data, your workflows, a real thing you can click.

Start a conversation.

·

Jul 16, 2026

AI is already reading your website. Do you know what it's finding?

We built an internal dashboard to track how AI crawlers like ChatGPT, Perplexity, Claude, and Google read our website. Here’s what it revealed about AI visibility, analytics blind spots, and the new risks facing B2B companies.

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Somewhere between a prospect Googling your company and a prospect never visiting your site at all, a new kind of visitor showed up.

It doesn't click. It doesn't scroll. It doesn't show up in Google Analytics. But it scans your website, decides what matters, and quietly influences whether your business gets mentioned the next time someone asks ChatGPT, Perplexity, or Google's AI Overviews for a recommendation.

We had no real way to know what these AI bots were finding on our own site. So, before telling anyone else what to do about it, we built something to find out for ourselves.

The blind spot in your analytics

Google Analytics tracks human sessions, not server-side crawler activity. That's the blind spot. A person searches, sees a list of links, clicks one, lands on your site; that's the journey it was designed to track.

That journey is changing. Fewer people start their research by typing a query into Google and scanning ten blue links. Most of them are asking an AI assistant directly: "who are good software partners for X," "what's the best tool for Y," and trusting the shortlist it hands back. To build that answer, the AI first sent something to read the web on its behalf: a bot with a name like GPTBot, PerplexityBot, or ClaudeBot, crawling pages much like search engines have for decades.

None of that shows up in your dashboards. Those bot visits don't count as sessions, don't trigger conversion tracking, and don't appear anywhere you're already looking. If your site is hard for those bots to read, poorly structured, or quietly blocking them without anyone realizing it, you're not losing a ranking position. You're being left out of a conversation you never knew was happening. It's a new kind of competitive risk. Not "we got outranked," but "we were never in the running, and nothing told us."

That's the gap we set out to close, starting with our own site.

Are AI bots even visiting our site? We stopped guessing.

Inside our Innovation Hub, the group that experiments with new tools and workflows before we bring them into client work, someone asked a simple question: are AI bots even visiting our site? And if they are, what are they actually able to see?

Nobody could answer that with confidence. Not because it's a hard problem to reason about, but because the tool to answer it didn't exist among the tools we already had. So instead of guessing, or buying something built for someone else's website, we built a small internal dashboard for our own.

What we built: a dashboard that tracks AI bot visits

The idea is simple, even if getting there wasn't: a small piece of code sits quietly in front of our website and notes every time a known AI bot stops by. It records which one it was, which page it looked at, whether it got a clean response or hit an error, and how deep into the site it went.

Right now we're tracking bots from OpenAI (the ones behind ChatGPT), Anthropic (Claude), Perplexity, Google, Microsoft's Bing, Meta, and Apple. That list will keep growing. New AI crawlers show up faster than anyone can keep a definitive catalog.

All of that gets pulled into a dashboard the team can check the same way we'd check any other business metric: how much of the site is actually getting crawled, where bots are hitting dead ends, whether they're respecting the instructions we leave for them, and how that changes over time.

Screenshot of an AI Visibility Dashboard showing traffic metrics and a crawl coverage table for AI bots like OpenAI, Anthropic, and Microsoft, tracking hits, unique paths, and service page visits by company.

What the dashboard caught in the first two weeks

We didn't have to wait long to see the point of building this. Two things came up in the first few weeks alone.

The file we thought was working

An llms.txt is a simple file some AI models look for to understand what a site is about. Like a lot of sites getting ready for an AI-driven web, we added one, checked it was live, and moved on, assuming that box was checked.

The dashboard said otherwise. Weeks in, not a single bot had requested it.

So we went digging, and read that crawlers rely on robots.txt to know an llms.txt file exists in the first place, and ours didn't reference it. We added the missing line. Bots still weren't picking it up.

Third attempt: we added plain, visible links to the file in the site's header and footer, the same way we'd link to any other page. That's what did it. Two weeks of zero requests, and on the exact day we shipped that change, the file got six requests from five different AI companies.

Before and after adding links to llms.txt.

The detail we only noticed because the dashboard breaks bots down by type: those six requests were all from indexer and training bots, the ones that crawl the web to build a general picture of it, not yet from retrieval bots, the ones that fetch a page in real time to answer someone's specific question right now. That's a useful distinction. It's the difference between "we're now on the map" and "we're being pulled up live," and it tells us what to check for next.

None of that would have surfaced anywhere else. Not in Analytics, not in Search Console. We would have gone on believing the file was doing its job, simply because we remembered adding it.

The high-value pages AI bots were quietly skipping

The second finding was less comforting: several of our most important pages, the ones describing what we actually do, were barely being crawled at all. Not blocked, not broken. Just quietly skipped by many bots.

We built a graphic on the dashboard specifically for this: crawl coverage per bot, broken down page by page. Now, instead of assuming coverage is even across the site, we can see exactly which high-value pages each AI bot is actually reading, and which ones it's ignoring.

The Crawl Coverage table breaks down how thoroughly each AI bot is reading the site: total hits, unique paths crawled, and whether key service pages are being reached.

We're still working on closing that gap. The first fix we tried didn't move things the way we expected, so for now the coverage graphic itself is doing the real work: telling us, page by page and bot by bot, whether the next attempt actually helps instead of just hoping it does.

Neither of these was something we could have reasoned our way into. We only found them because we were finally looking.

Before you optimize, measure

It's tempting to jump straight to fixes: restructure content, add an llms.txt file, rewrite pages to be more "AI-friendly." We did some of that too. But our own llms.txt sat unused for weeks and we had no idea, because we had nothing telling us otherwise. Without a baseline, you can do all the "right" things and still have no idea whether any of them worked.

Our approach here mirrors how we tend to approach any technology problem: understand what's actually happening before deciding what to change. It's a small dashboard, built quickly, answering one honest question. It's already paid for itself twice over, and we're still early.

We'll keep sharing what we find as the picture gets clearer. If you're curious what your own numbers might look like, that's a conversation we're happy to have.

llms.txt