IoT custom mobile app

ASSET INSTALLATION AND MANAGEMENT SOFTWARE

This enterprise mobile application enables technicians to easily setup, configure and maintain assets, gateways, and sensors that are used to monitor the temperature and humidity in an environment.

Conceptual image of the SmartSense mobile app, showing screens for adding a gateway and viewing sensor asset details like temperature and humidity readings, with the physical hardware.

Industrial IoT

Industrial IoT

React Native

React Native

7 Team Members

7 Team Members

Partners Since 2019

Partners Since 2019

About
OUR PARTNER

SmartSense, a division of Digi International, empowers industries like healthcare, pharmaceuticals, food service, and retail with cutting-edge IoT solutions.

Their systems focus on remote monitoring through cellular sensors, digital checklists, and cloud analytics—facilitating safety and compliance.

About
THIS PROJECT

The SmartSense web dashboard with a data trend graph, overlaid by a mobile app screen showing the gateway connection process via Bluetooth to the sensor.
Kaizen Softworks logo

Manual Installation Process

Technicians were relying on paper maps and checklists to manually assign sensors to customer locations, making the process inefficient and error-prone.

Kaizen Softworks logo

Slow Deployments

Because of the manual setup, each installation took longer than it should, limiting how many sites could be completed daily.

Kaizen Softworks logo

High Maintenance Costs

Maintaining legacy systems while meeting growing demands for updates was hard. They needed a faster, cost-effective path from proof of concept to market.

Kaizen Softworks logo

Limited In-House Resources

SmartSense’s engineering team was focused on modernizing legacy systems and didn’t have the bandwidth to take on a new project.

Isometric illustration of a commercial kitchen environment, with icons representing the strategic placement of SmartSense sensors for asset monitoring and data collection.

To enhance operational efficiency, we developed a custom mobile app that allows technicians to scan sensors and instantly link them to specific facility locations in real time. This innovation reduced a three-step manual process to a single automated step.

The app also includes quality checks that are performed before and after configuration, as well as automatic alerts for low battery levels and hardware issues. This proactive approach has eliminated the manual errors that used to cause false alarms and required urgent attention.

The success of the app also comes down to its user-friendly UX design. It’s intuitive and easy to navigate, which means technicians can get up to speed quickly without needing extensive training and documentation. As a result, they can work more efficiently and serve more customers each day.


We deliveredREAL RESULTS

50%

HIGHER PRODUCTIVITY

By automating the installation process, technicians spend less time on-site.

300%

HIGHER CAPACITY

Smartsense can now serve up to three times more customers daily.

95%

COSTS REDUCTION

Automated checks and alerts have cut site revisits, reducing labor costs.


Enterprise app’sKEY FEATURES

A screenshot of the SmartSense mobile app's 'Gateway Connection' screen, showing the Bluetooth pairing process to initiate a connection with the hardware.

ClearINSTRUCTIONS

Technicians follow straightforward, simple instructions for a smooth setup process.

MinimalisticDESIGN

Interfaces doesn’t contain information that is irrelevant to ensure that the visual elements of the interface support the user’s primary goals.

Connectivity throughBLUETOOTH

Users can easily connect gateways with the application through bluetooth.

Keep usersINFORMED

Clear communication to users about what the system’s state is. Predictable interactions create trust in the product as well as the brand.

A screenshot of the SmartSense mobile app's 'Site Details' screen, displaying real-time data from installed humidity and temperature sensors at a specific site.

Scanning aQR OR BAR-CODE

We incorporated a QR and bar-code scanner to instantly add and link assets.

AutomaticDEVICE ASSIGNMENT

Devices are automatically assigned to customer locations during scanning.

Visibility ofSCANNING STATUS

The design keeps users informed by showing a green checkmark when an asset is scanned successfully.

Real-timeBACKEND TRANSMISSION

All scanned data is sent to Smartsense’s core web application in real-time for immediate monitoring.

A screenshot of the SmartSense mobile app's 'Scan Sensors' screen, demonstrating the user interface for identifying and adding new sensor devices.

RemoteMONITORING

Users can track the status of every installed device remotely.

EasySETUP

Users can quickly add, edit, and manage device configurations for specific customer sites.

DeviceHEALTH CHECK

Color codes provide a quick view of device health, highlighting issues like high temperatures.

Pop-upNOTIFICATIONS

Instant notifications and icons inform users about activity statuses, such as successful gateway additions, low batteries, and devices connected to power.

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The chosenTECHNOLOGY STACK

These are some of the technologies used in the development of this project.

Frontend Development

Logo of the React Native framework, representing the technology used for building the custom SmartSense mobile application.

Backend Development

Logo of the Microsoft .NET framework, shown with a conveyor belt icon, signifying its use in building the backend and business logic for the custom software solution.

Databases

Logo of Microsoft SQL Server database, representing the technology stack used for the custom software development of the SmartBorder solution.

What ourPARTNERS SAY

Headshot of Charles Weldon, Product Owner at Smartsense by Digi, providing a testimonial for our custom software development services.

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and open communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Soren Hjort

Director at CuroGens

“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”

Marcos Elugardo

VP of Engineering at Blueport

“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Charles Weldon

Product Owner at SmartSense

“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”

Esteban Garcia

CTO at Nebbia Technology

“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”

Ron Barone

Director of Technology at SmartBorder

“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Brandon Davids

Software Development Manager at Livingston

“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”

RJ Condon

Creative Director at CompTrain

“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”

Cut Task Completion Time by 60%

An enterprise custom mobile app for temperature monitoring, food safety, and quality assurance, replacing the existing legacy system with the latest technologies.

Industrial Internet of Things (IIoT)

Industrial Internet of Things (IIoT)

Logistics & Supply Chain

Logistics & Supply Chain

React Native

React Native

Partners Since 2019

Partners Since 2019

CHECK THIS PROJECT

From Inception to Launch in 30 Days

A custom mobile app designed for efficient digital employee health screening during the COVID-19 pandemic.

Internet of Things (IoT)

Internet of Things (IoT)

Healthcare

Healthcare

React Native

React Native

Partners Since 2019

Partners Since 2019

CHECK THIS PROJECT

Discover our ongoingPROJECTS WITH SMARTSENSE

Smartborder white logo.

99% Faster Software Development

From outdated standalone systems to a comprehensive web application, simplifying all import and export operations management.

Logistics & Supply Chain

Logistics & Supply Chain

.NET

.NET

27 Team Members

27 Team Members

Partners Since 2016

Partners Since 2016

CHECK THIS PROJECT

An illustration showcasing a custom web app for logistics, with a cargo ship symbolizing the effective management of import/export and global supply chains.

Work with “flexible, thoughtful partners that have done a great job of investigating our business to provide the best solutions.”

As stated by Dave Raymond, former VP of Program Management at Smartsense by Digi, who is now part of our partnerships team.