IoT custom mobile app
This enterprise mobile application enables technicians to easily setup, configure and maintain assets, gateways, and sensors that are used to monitor the temperature and humidity in an environment.
SmartSense, a division of Digi International, empowers industries like healthcare, pharmaceuticals, food service, and retail with cutting-edge IoT solutions.
Their systems focus on remote monitoring through cellular sensors, digital checklists, and cloud analytics—facilitating safety and compliance.
Technicians were relying on paper maps and checklists to manually assign sensors to customer locations, making the process inefficient and error-prone.
Because of the manual setup, each installation took longer than it should, limiting how many sites could be completed daily.
Maintaining legacy systems while meeting growing demands for updates was hard. They needed a faster, cost-effective path from proof of concept to market.
SmartSense’s engineering team was focused on modernizing legacy systems and didn’t have the bandwidth to take on a new project.
To enhance operational efficiency, we developed a custom mobile app that allows technicians to scan sensors and instantly link them to specific facility locations in real time. This innovation reduced a three-step manual process to a single automated step.
The app also includes quality checks that are performed before and after configuration, as well as automatic alerts for low battery levels and hardware issues. This proactive approach has eliminated the manual errors that used to cause false alarms and required urgent attention.
The success of the app also comes down to its user-friendly UX design. It’s intuitive and easy to navigate, which means technicians can get up to speed quickly without needing extensive training and documentation. As a result, they can work more efficiently and serve more customers each day.
These are some of the technologies used in the development of this project.
Frontend Development
Backend Development
Databases
Soren Hjort
“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”
Marcos Elugardo
“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”
Charles Weldon
“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”
Esteban Garcia
“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”
Ron Barone
“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”
Tommy Christensen
“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”
Brandon Davids
“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”
RJ Condon
“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”
Work with “flexible, thoughtful partners that have done a great job of investigating our business to provide the best solutions.”
As stated by Dave Raymond, former VP of Program Management at Smartsense by Digi, who is now part of our partnerships team.