Enterprise-grade custom mobile app

REMOTE MONITORING SOFTWARE FOR FOOD SAFETY

Modernizing an enterprise-grade solution to enable remote monitoring for better food safety and quality management.

Conceptual image of the SmartSense remote monitoring system, featuring a desktop dashboard with a temperature data graph and a mobile app screen for a reheating task.

Industrial Internet of Things (IIoT)

Industrial Internet of Things (IIoT)

Logistics & Supply Chain

Logistics & Supply Chain

React Native

React Native

Partners Since 2019

Partners Since 2019

About
OUR PARTNER

SmartSense, a division of Digi International, empowers industries like healthcare, pharmaceuticals, food service, and retail with cutting-edge IoT solutions.

Their systems focus on remote monitoring through cellular sensors, digital checklists, and cloud analytics—facilitating safety and compliance.

About
THIS PROJECT

A screenshot of the SmartSense remote monitoring dashboard, displaying scheduled checklists for food safety and real-time temperature data for a reheating task.
Kaizen Softworks logo

Outdated Legacy System

SmartSense was operating on a legacy platform that no longer supported their growing business needs, impacting overall efficiency.

Kaizen Softworks logo

Gaps in User Experience

The existing interface was outdated, making it difficult for users to navigate the system effectively and get the seamless experience they expected.

Kaizen Softworks logo

Missing Key Features

The platform missed key food safety and quality management features, adding complexity to maintaining compliance and slowing operations.

A composite image of the SmartSense remote monitoring mobile app screens, showing scheduled checklists, task lists, and a manual temperature input for food safety.

After successfully collaborating on a previous asset installation app, SmartSense trusted us to create a next-gen remote monitoring solution. Their goal was to revolutionize temperature monitoring and quality management for food safety and operational excellence.

We assembled a team of 8 to design and build a custom mobile app, replacing their outdated system with modern technology. The new app seamlessly captures temperatures via Bluetooth sensor integration, automates quality checklists, and ensures compliance with food safety standards. SmartSense customers can access real-time data, make informed decisions, and optimize operations.

The intuitive, user-friendly interface enhances navigation and workflow, while React Native and a scalable backend ensure the solution can evolve with SmartSense’s needs. We continue to support SmartSense as they set new standards in food safety and quality management


We deliveredREAL RESULTS

50%

PROCESS AUTOMATION

Elimination of manual bottlenecks through automated quality checklists.

60%

TIME SAVING

Enhanced navigation and optimized workflows enables fast task completion.

90%

ERROR REDUCTION

Monitoring temperature automation eliminates manual entry, reducing errors.


Enterprise app’sKEY FEATURES

A screenshot of the SmartSense remote monitoring mobile app, displaying the 'Scheduled Checklist' with a list of tasks, their status, and expiration times.

ExpirationSTATUS

Each checklist has an expiration status, color-coded, allowing users to prioritize tasks based on urgency.

Time-SensitiveREMINDERS

Task reminders keep users on track, with countdown timers that highlight urgency and drive timely action.

A screenshot of the SmartSense remote monitoring mobile app, displaying a detailed checklist for a 'Morning Coffee Run' task with interactive sub-tasks and a progress tracker.

CompletionINDICATORS

Each checklist features a progress circle, offering quick updates on completed tasks to support effective tracking.

ScheduledCHECKLISTS

Each task comes with a defined set of steps, supported by detailed instructions to ensure accuracy and proper execution.

CollaborativeNOTES

Users can leave comments, enabling team collaboration and facilitating transparent communication when any issues arise.

Yes/NoTASK VERIFICATION

Simple, intuitive task completion buttons streamline the process, empowering users to stay focused on getting the job done.

A screenshot of the SmartSense remote monitoring mobile app, displaying detailed food safety tasks with current temperature readings and specified thresholds.

CompletionINDICATORS

Each checklist features a progress circle, offering quick updates on completed tasks to support effective tracking.

ScheduledCHECKLISTS

Each task comes with a defined set of steps, supported by detailed instructions to ensure accuracy and proper execution.

CollaborativeNOTES

Users can leave comments, enabling team collaboration and facilitating transparent communication when any issues arise.

Kaizen Softworks logo


The chosenTECHNOLOGY STACK

These are some of the technologies used in the development of this project.

Frontend Development

Logo of the React.js framework, representing the front-end technology used to develop the web application for the SmartSense remote monitoring solution.

Backend Development

Logo of the Microsoft .NET framework, shown with a conveyor belt icon, signifying its use in building the backend and business logic for the custom software solution.

Mobile Development

Logo of the React Native framework, representing the technology used to develop the custom SmartSense remote monitoring mobile application.

What ourPARTNERS SAY

Headshot of Charles Weldon, Product Owner at Smartsense by Digi, providing a testimonial for our custom software development services.

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and open communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Soren Hjort

Director at CuroGens

“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”

Marcos Elugardo

VP of Engineering at Blueport

“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Charles Weldon

Product Owner at SmartSense

“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”

Esteban Garcia

CTO at Nebbia Technology

“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”

Ron Barone

Director of Technology at SmartBorder

“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Brandon Davids

Software Development Manager at Livingston

“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”

RJ Condon

Creative Director at CompTrain

“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”

From Inception to Launch in 30 Days

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Internet of Things (IoT)

Internet of Things (IoT)

Healthcare

Healthcare

React Native

React Native

Partners Since 2019

Partners Since 2019

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Increased Daily Installations by 3x

Custom mobile app that automates the IoT sensor installation and management process.

Industrial IoT

Industrial IoT

React Native

React Native

7 Team Members

7 Team Members

Partners Since 2019

Partners Since 2019

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Discover our ongoingPROJECTS WITH SMARTSENSE

Smartborder white logo.

99% Faster Software Development

From outdated standalone systems to a comprehensive web application, simplifying all import and export operations management.

Logistics & Supply Chain

Logistics & Supply Chain

.NET

.NET

27 Team Members

27 Team Members

Partners Since 2016

Partners Since 2016

CHECK THIS PROJECT

An illustration showcasing a custom web app for logistics, with a cargo ship symbolizing the effective management of import/export and global supply chains.

Work with “flexible, thoughtful partners that have done a great job of investigating our business to provide the best solutions.”

As stated by Dave Raymond, former VP of Program Management at Smartsense by Digi, who is now part of our partnerships team.