Enterprise-grade custom web app
AUTOMATED DATA ANALYTICS TOOL FOR BULK IMPORTS
This tool automates the processing and validation of large e-commerce imports under Section 321 for quick and easy submission to U.S. Customs.
AboutOUR PARTNER
Livingston International is a Canadian customs broker and a leader in global trade management, customs compliance, and freight solutions. Through their merger and acquisition of SmartBorder, they have combined expertise to provide enhanced logistics and compliance services.
AboutTHIS PROJECT
Flood of Customer Data
- With the growth of duty-free imports under Section 321, Livingston e-commerce teams faced an influx of data that needed quick and accurate processing.
Manual Processing
- Handling bulk import data manually slowed operations, often introducing errors and inefficiencies.
Inconsistent Data Quality
- Customer data arrived in various formats, often incomplete or incorrect, creating challenges in processing shipments accurately.
We built an enterprise-grade data analytics tool that automates the processing of large volumes of e-commerce imports data, enabling accurate submissions to U.S. Customs.
Import agents can easily start new classification projects via FTP, email, or by uploading raw files using a default Excel template. The system then organizes, validates, and formats bulk shipment data, categorizing it by risk level and confidence.
The tool also automatically generates reports, flags missing data, and assigns priority levels to help agents resolve issues efficiently. Customers stay informed through automated email and SMS notifications, receiving real-time shipment status updates.
We continue to support ongoing improvements, enhancing the tool’s user experience (UX) and features based on user feedback.
We deliveredREAL RESULTS
new users
7.9K users access through desktop versus 4.6K through mobile.
PROCESSING TIME REDUCTION
The “Power of Attorney” feature was a game-changer, allowing users to sign online.
PROCESS OPTIMIZATION
By eliminating legacy system maintenance and yearly new compliance software.
Enterprise app’s KEY FEATURES
The chosenTECHNOLOGY STACK
These are some of the technologies used in the development of this project.
Frontend Development
Backend Development
Databases
Cloud & DevOps
What ourPARTNERS SAY
“I could give them 10 things to do with very little information and then they processed everything almost to perfection. I don’t have to waste time micromanaging. If something needs to be changed, the team does it in an hour, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”
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