Enterprise-grade custom web app

AUTOMATED DATA ANALYTICS TOOL FOR BULK IMPORTS

This tool automates the processing and validation of large e-commerce imports under Section 321 for quick and easy submission to U.S. Customs.

Screenshot of a custom enterprise application demonstrating a bulk update feature for efficiently processing multiple data entries at once.

Logistics & Supply Chain

Logistics & Supply Chain

.NET

.NET

27 Team Members

27 Team Members

Partners Since 2016

Partners Since 2016

About
OUR PARTNER

Livingston International is a Canadian customs broker and a leader in global trade management, customs compliance, and freight solutions. Through their merger and acquisition of SmartBorder, they have combined expertise to provide enhanced logistics and compliance services.

About
THIS PROJECT

An illustration of a modern supply chain network, representing our expertise in developing custom logistics and e-commerce software.
Kaizen Softworks logo

Flood of Customer Data

With the growth of duty-free imports under Section 321, Livingston e-commerce teams faced an influx of data that needed quick and accurate processing.

Kaizen Softworks logo

Manual Processing

Handling bulk import data manually slowed operations, often introducing errors and inefficiencies.

Kaizen Softworks logo

Inconsistent Data Quality

Customer data arrived in various formats, often incomplete or incorrect, creating challenges in processing shipments accurately.

The user interface of a bulk update modal in a custom B2B web application, designed to streamline data management and improve user efficiency.

We built an enterprise-grade data analytics tool that automates the processing of large volumes of e-commerce imports data, enabling accurate submissions to U.S. Customs.

Import agents can easily start new classification projects via FTP, email, or by uploading raw files using a default Excel template. The system then organizes, validates, and formats bulk shipment data, categorizing it by risk level and confidence.

The tool also automatically generates reports, flags missing data, and assigns priority levels to help agents resolve issues efficiently. Customers stay informed through automated email and SMS notifications, receiving real-time shipment status updates.

We continue to support ongoing improvements, enhancing the tool’s user experience (UX) and features based on user feedback.


Enterprise app’sKEY FEATURES

Dashboard UI of the Livingston Ecommerce Classifier Tool, a custom software solution for automating product classification, displaying a project list.

Simplified DataWORKFLOW

Clear instructions helps users submit data files easily, reducing onboarding friction and improving data entry accuracy.

Project DataOVERVIEW

The detailed project list view provides users with all necessary information in one place, facilitating quick reviews.

The validation rules engine of the Livingston Classifier Tool, a custom software solution showing specific data issues like 'Vendor PO Number must be unique' to ensure data integrity.

StreamlinedPROJECT ACTIONS

Quick-access buttons for common tasks simplify workflows, saving users time by reducing repetitive steps and improving task efficiency.

Real TimePROGRESS TRACKING

Allows users to monitor project progress at a glance, helping them prioritize tasks and stay on top of deadlines.

Categorization byPROBLEM TYPE

Lists issues by type, allowing users to quickly identify and address specific problems.

Kaizen Softworks logo


The chosenTECHNOLOGY STACK

These are some of the technologies used in the development of this project.

Frontend Development

Icon representing our expert Angular development for the Livingston enterprise logistics platform.

Backend Development

Icon illustrating the use of Microsoft .NET to power the back-end automation and logistics software for Livingston.

Databases

Logos for Nx and Redux, highlighting our expertise in scalable monorepos and state management for complex applications.

Cloud & DevOps

Amazon Web Services (AWS) logo, representing the scalable and secure cloud infrastructure we designed for the Livingston platform.

What ourPARTNERS SAY

Headshot of Charles Weldon, Product Owner at Smartsense by Digi, providing a testimonial for our custom software development services.

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and open communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Soren Hjort

Director at CuroGens

“They’re not just coders that we give tasks to. They come back and give suggestions that make our product better. It’s very rare that I come across people who are this self-conscious about quality and what they need to deliver.”

Marcos Elugardo

VP of Engineering at Blueport

“They were a key part of all our development. Their team contributes a lot to our goals, and they have strategic, problem-solving ideas.”

Charles Weldon

Product Owner at SmartSense

“Their level of talent and engagement with the product are outstanding. They put a lot of effort into understanding how everything works.”

Esteban Garcia

CTO at Nebbia Technology

“Kaizen delivered value right away and they were able to quickly become part of our team. They helped us to deliver quality software, and were always willing to go the extra mile to make sure our deadlines were met. The open communication was very valuable.”

Ron Barone

Director of Technology at SmartBorder

“Their nimble team demonstrated tenacious enthusiasm to find solutions for every problem.”

Tommy Christensen

Chief Operating Officer at iTagTip

“Working with Kaizen is a pleasure and their high level of quality and communication save us a lot of both time and dollars, delivering our website within our budget and time constraints.”

Brandon Davids

Software Development Manager at Livingston

“I don’t have to waste time micromanaging, and that’s because they’re asking the right questions. We are at a stage now where the quality far exceeds anything that I’ve ever done.”

RJ Condon

Creative Director at CompTrain

“After launching the redesigned app we saw a reduction in churn of 30% along with a substantial increase in new users. They know when to push back and when to listen.”

100% Automated Processes

From outdated standalone systems to a comprehensive web application, simplifying all import and export operations management.

Logistics & Supply Chain

Logistics & Supply Chain

.NET

.NET

27 Team Members

27 Team Members

Partners Since 2016

Partners Since 2016

CHECK THIS PROJECT

50% Reduction in Processing Time

Enterprise-grade data classification tool that automates the processing of bulk e-commerce shipments for U.S. Customs submission.

Logistics & Supply Chain

Logistics & Supply Chain

Customs Clearance

Customs Clearance

.NET

.NET

Partners Since 2016

Partners Since 2016

CHECK THIS PROJECT

Check our other projects withLIVINGSTON & SMARTBORDER

Smartborder white logo.

99% Faster Software Development

From outdated standalone systems to a comprehensive web application, simplifying all import and export operations management.

Logistics & Supply Chain

Logistics & Supply Chain

.NET

.NET

27 Team Members

27 Team Members

Partners Since 2016

Partners Since 2016

CHECK THIS PROJECT

An illustration showcasing a custom web app for logistics, with a cargo ship symbolizing the effective management of import/export and global supply chains.

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